RH342: Red Hat Enterprise Linux Diagnostics and Troubleshooting

Course Information

Course Name

RH342: Red Hat Enterprise Linux Diagnostics and Troubleshooting

Exam code

EX342

Duration

4 Days

Certification

Red Hat Certified Architect (RHCA)

Overview

Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.

This course is based on Red Hat Enterprise Linux 8.4.

Following course completion, hands-on lab access will remain available for up to 45 days for any live course that includes a virtual environment.

Audience Profile

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.

Prerequisites

Red Hat recommends these prerequisites:

• Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience

• It is recommended that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience

At Course Completion

Use the scientific method to approach troubleshooting

Troubleshoot boot issues

Troubleshoot security issues

Troubleshoot storage issues

Troubleshoot network issues

Course Outline

Module 1: Introduction to troubleshooting

Describe a generalized strategy for troubleshooting.

Module 2: Take proactive steps to prevent small issues

Prevent small issues from becoming large problems by employing proactive system administration techniques.

Module 3: Troubleshoot boot issues

Identify and resolve issues that can affect a system’s ability to boot.

Module 4: Identify hardware issues

Identify hardware problems that can affect a system’s ability to operate.

Module 5: Troubleshoot storage issues

Identify and fix issues related to storage.

Module 6: Troubleshoot RPM issues

Identify and fix problems in, and using, the package management subsystem.

Module 7: Troubleshoot network issues

Identify and resolve network connectivity issues.

Module 8: Troubleshoot application issues

Debug application issues.

Module 9: Deal with security issues

Identify and fix issues related to security subsystems.

Module 10: Troubleshoot kernel issues

Identify kernel issues and assist Red Hat Support in resolving kernel issues.

Module 11: Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review

Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

All Red Hat certification courses are conducted by certified trainers from Iverson.

Digital Methods acts as the official training partner and assists with program consultation, registration, coordination, scheduling, and administrative arrangements to ensure a seamless and professionally managed training experience.