MS-102: Microsoft 365 Administrator

Course Information

Course Name

MS-102: Microsoft 365 Administrator

Exam code

MS-102

Duration

5 Days

Certification

Microsoft 365 Certified: Administrator Expert

Overview

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

Audience Profile

This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

Prerequisites

• Students should have completed a role-based administrator training collection such as Messaging, Teamwork, Security and Compliance, or Collaboration.

• Students should have a proficient understanding of DNS and basic functional experience with Microsoft 365 services.

• Students must have a proficient understanding of general IT practices.

• Students should have a working knowledge of PowerShell

At Course Completion

Course Outline

Module 1: Configure your Microsoft 365 experience

Module 2: Manage users, licenses, guests, and contacts in Microsoft 365

Module 3: Manage groups in Microsoft 365

Module 4: Add a custom domain in Microsoft 365

Module 5: Configure client connectivity to Microsoft 365

Module 6: Manage permissions, roles, and role groups in Microsoft 365

Module 7: Manage tenant health and services in Microsoft 365

Module 8: Deploy Microsoft 365 Apps for enterprise

Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

Module 10: Explore identity synchronization

Module 11: Prepare for identity synchronization to Microsoft 365

Module 12: Implement directory synchronization tools

Module 13: Manage synchronized identities

Module 14: Examine threat vectors and data breaches

Module 15: Explore the Zero Trust security model

Module 16: Manage secure user access in Microsoft 365

Module 17: Explore security solutions in Microsoft Defender XDR

Module 18: Examine Microsoft Secure Score

Module 19: Examine Privileged Identity Management in Microsoft Entra ID

Module 20: Examine Microsoft Entra ID Protection

Module 21: Examine email protection in Microsoft 365

Module 22: Enhance your email protection using Microsoft Defender for Office 365

Module 23: Manage Safe Attachment

Module 24: Manage Safe Links

Module 25: Explore threat intelligence in Microsoft Defender XDR

Module 26: Implement app protection by using Microsoft Defender for Cloud Apps

Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint

Module 28: Implement threat protection by using Microsoft Defender for Office 365

Module 29: Examine data governance solutions in Microsoft Purview

Module 30: Explore data management practices in Microsoft 365

Module 31: Explore retention in Microsoft 365

Module 32: Explore compliance in Microsoft 365

Module 33: Implement Microsoft Purview Insider Risk Management

Module 34: Implement Microsoft Purview Information Barriers

Module 35: Explore Microsoft Purview Data Loss Prevention

Module 36: Implement Microsoft Purview Data Loss Prevention

Module 37: Implement data classification of sensitive information

Module 38: Explore sensitivity labels

Module 39: Implement sensitivity labels

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