DITS: ITIL® Leader: Digital and IT Strategy

Course Information

Course Name

DITS: ITIL® Leader: Digital and IT Strategy

Exam code

DITS

Duration

3 Days

Certification

ITIL® Strategic Leader (SL)

Overview

The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material.

The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL® suite and elevates the discussion around ITIL® concepts to a strategic level among business leaders and aspiring leaders.

The ITIL® 4 Digital and IT Strategy is a 3-days course based on the ITIL® 4 Digital and IT Strategy exam specification from PeopleCert group. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study and discussions and activities.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Audience Profile

The target audience for ITIL® 4 Digital and IT Strategy includes, but are not limited to, the following:

• IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders across the organization.

ITIL® 4 Digital and IT Strategy will help strategy and digital transformation consultants (internal and external) demonstrate how IT strategy differs from digital strategy, provide guidance for integrating digital and IT strategies and promote the importance of a successful digital strategy on business success.

Prerequisites

An ITIL® 4 Foundation certification is a pre-requisite for studying Digital and IT Strategy.

At Course Completion

The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:

• Demonstrate the use of the ITIL® guiding principles in Digital and IT Strategy decisions and activities

• Understand how to leverage digital strategy to react to digital disruption

• Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilise them to create value

• Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology

• Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence

• Understand the risks and opportunities of Digital and IT Strategy

• Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy

• Understand how to implement a Digital and IT Strategy

Course Outline

Module 1: Key Concepts of Digital and IT Strategy

• Digital, Information, and Communication Technology

• Digital Transformation

• Services, Products, and Competitive Advantage

• Tiers of Strategy

• Business Models

• Operating Models

Module 2: Strategy and the Service Value System

• Opportunity and Demand

• Value

• Governance

• ITIL® Guiding Principles

• Continual Improvement

• ITIL® Practices

Module 3: What is Vision?

• Disruptions

• Vision

• Digital Disruptions

• Balanced Strategic Focus

• Positioning Tools for Digital Organisations

• Assignment 1: Digital Disruption and Digital Positioning

Module 4: Where Are We Now?

• Environmental Analysis

• Opportunity Analysis

• Digital Readiness Assessment

Module 5: How Do We Get There (Strategic Planning)

• Strategic Planning

• Financial Aspects of Digital and IT Strategy

• Business Models for Strategy Planning

• Portfolio Optimisation

Module 6: How Do We Get There (Strategic Approaches)

• Strategic Approaches for Digital Organisations

• Strategic Approaches for Operational Excellence

• Strategic Approaches to Evolution

• Strategic Approaches to Social Responsibility and Sustainability

• Assignment 2: Strategic Approaches for Digital Organisations

Module 7: Take Action (Managing Strategic Initiatives)

• How Strategies are Implemented

• Coordinating Strategy and Strategic Initiatives

• Leading Digital Transformation

• Digital Leadership

• Assignment 3: Strategy Planning and Communication

Module 8: Did We Get There? (Measuring Strategy)

• Key Facts About Measurement

• Measuring a Strategy

• Instrumenting Strategy

Module 9: How Do We Keep The Momentum Going

• Long-Term Momentum: Ensuring Organisational Viability

• Short-Term Momentum: Parallel Operation

• Assignment: Digital Strategy in VUCA Environment

Module 10: Managing Innovation and Emerging Technologies

• Managing Innovation

• Formal Approach to Innovation Management

• Culture that Supports Innovation

• Approaches to Innovation

• Evaluating and Adopting Emerging Technology

Module 11: Managing Strategic Risk

• Risk Management

• Risk Identification

• Risk Posture

• Risk Treatment

All ITIL certification courses are conducted by certified trainers from Iverson.

Digital Methods acts as the official training partner and assists with program consultation, registration, coordination, scheduling, and administrative arrangements to ensure a seamless and professionally managed training experience.