Course Information
Course Name
ACP: CompTIA A+
Exam code
220-1201 & 220-1202
Duration
5 Days
Certification
CompTIA A+
Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
Audience Profile
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
Prerequisites
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the CompTIA® IT Fundamentals+ (Exam FC0-U61).
Note that the prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams.
At Course Completion
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
You will:
Support operating systems.
Install and configure PC system unit components and peripheral devices.
Install, configure, and troubleshoot display and multimedia devices.
Install, configure, and troubleshoot storage devices.
Install, configure, and troubleshoot internal system components.
Install, configure, and maintain operating systems.
Maintain and troubleshoot Microsoft Windows.
Explain network infrastructure concepts.
Configure and troubleshoot network connections.
Manage users, workstations, and shared resources.
Implement client virtualization and cloud computing.
Implement physical security.
Secure workstations and data.
Troubleshoot workstation security issues.
Support and troubleshoot laptops.
Support and troubleshoot mobile devices.
Install, configure, and troubleshoot print devices.
Implement operational procedures.
Course Outline
Module 1: Supporting Operating Systems
Identify Common Operating Systems
Troubleshooting Methodology
Use Windows Features and Tools
Manage Files in Windows
Manage Disks in Windows
Manage Devices in Windows
Module 2: Installing and Configuring PC Components
Use Appropriate Safety Procedures
PC Components
Common Connection Interfaces
Install Peripheral Devices
Module 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Install and Configure Display Devices
Troubleshoot Display Devices
Install and Configure Multimedia Devices
Module 4: Installing, Configuring, and Troubleshooting Storage Devices
Install System Memory
Install and Configure Mass Storage Devices
Install and Configure Removable Storage
Configure RAID
Troubleshoot Storage Devices
Module 5: Installing, Configuring, and Troubleshooting Internal System Components
Install and Upgrade CPUs
Configure and Update BIOS/UEFI
Install Power Supplies
Troubleshoot Internal System Components
Configure a Custom PC
Module 6: Installing, Configuring, and Maintaining Operating Systems
Configure and Use Linux
Configure and Use macOS
Install and Upgrade Operating Systems
Maintain Oss
Module 7: Maintaining and Troubleshooting Microsoft Windows
Install and Manage Windows Applications
Manage Windows Performance
Troubleshoot Window
Module 8: Network Infrastructure Concepts
Wired Networks
Network Hardware Devices
Wireless Networks
Internet Connection Types
Network Configuration Concepts
Network Services
Module 9: Configuring and Troubleshooting Networks
Configure Network Connection Settings
Install and Configure SOHO Networks
Configure SOHO Network Security
Configure Remote Access
Troubleshoot Network Connections
Install and Configure IoT Devices
Module 10: Managing Users, Workstations, and Shared Resources
Manage Users
Configure Shared Resources
Configure Active Directory Accounts and Policies
Module 11: Implementing Client Virtualization and Cloud Computing
Configure Client-Side Virtualization
Cloud Computing Concepts
Module 12: Security Concepts
Logical Security Concepts
Threats and Vulnerabilities
Physical Security Measures
Module 13: Securing Workstations and Data
Implement Security Best Practices
Implement Data Protection Policies
Protect Data During Incident Response
Module 14: Troubleshooting Workstation Security Issues.
Detect, Remove, and Prevent Malware
Troubleshoot Common Workstation Security Issues
Module 15: Supporting and Troubleshooting Laptops
Use Laptop Features
Install and Configure Laptop Hardware
Troubleshoot Common Laptop Issues
Module 16: Supporting and Troubleshooting Mobile Devices
Mobile Device Types
Connect and Configure Mobile Device Accessories
Configure Mobile Device Network Connectivity
Support Mobile Apps
Secure Mobile Devices
Troubleshoot Mobile Device Issues
Module 17: Installing, Configuring, and Troubleshooting Print Devices
Maintain Laser Printers
Maintain Inkjet Printers
Maintain Impact, Thermal, and 3D Printers
Install and Configure Printers
Troubleshoot Print Device Issues
Install and Configure Imaging Devices
Module 18: Implementing Operational Procedures
Environmental Impacts and Controls
Create and Maintain Documentation
Use Basic Change Management Best Practices
Implement Disaster Prevention and Recovery Methods
Basic Scripting Concepts
Professionalism and Communication
All CompTIA certification courses are conducted by certified trainers from Iverson.
Digital Methods acts as the official training partner and assists with program consultation, registration, coordination, scheduling, and administrative arrangements to ensure a smooth and professional training experience.