NetSuite ERP for Mid-Sized Businesses

Introduction:

NetSuite ERP is a powerful cloud-based enterprise resource planning solution that helps mid-sized businesses manage core business processes with a single, fully integrated system. It offers features for financial management, CRM, inventory, e-commerce, and more. This course will guide participants in understanding how to leverage NetSuite ERP to streamline operations, improve efficiency, and scale business growth.

Course Objective:

By the end of this course, participants will:

• Understand the fundamental concepts of NetSuite ERP and its architecture.

• Learn how to implement, configure, and customize NetSuite ERP for mid-sized businesses.

• Use NetSuite for managing financials, inventory, customer relationships, and business analytics.

• Automate business processes to enhance operational efficiency.

• Gain hands-on experience in integrating NetSuite with other business applications.

Course Outline:

Module 1: Introduction to NetSuite ERP for Mid-Sized Businesses

• Overview of NetSuite ERP and its role in business operations.

• Benefits of using cloud-based ERP systems for mid-sized businesses.

• Key features and modules of NetSuite (Financials, CRM, Inventory, E-commerce, etc.).

• Hands-on: Navigating the NetSuite interface.

Module 2: Setting Up and Configuring NetSuite ERP

• Initial setup: Configuring company information, users, and permissions.

• Customizing the dashboard and user interface for business needs.

• Understanding NetSuite roles, permissions, and security settings.

• Hands-on: Setting up a mock company in NetSuite.

Module 3: Financial Management in NetSuite

• Managing accounts payable, accounts receivable, and general ledger in NetSuite.

• Automating financial workflows: billing, invoicing, and reconciliation.

• Generating financial reports: profit and loss, balance sheets, cash flow.

• Hands-on: Configuring financial settings and generating reports.

Module 4: Customer Relationship Management (CRM) in NetSuite

• Managing customer data, sales, and customer support using NetSuite CRM.

• Sales funnel management: from lead generation to sales closing.

• Integrating CRM with financials and marketing for seamless customer experience.

• Hands-on: Configuring the CRM module and managing leads.

Module 5: Inventory and Supply Chain Management in NetSuite

• Tracking inventory levels, purchase orders, and product movements.

• Managing supply chain workflows: procurement, inventory control, and fulfillment.

• Automating stock replenishment and order fulfillment processes.

• Hands-on: Configuring inventory settings and automating stock management.

Module 6: Project and Resource Management

• Managing projects, resources, and tasks using NetSuite’s project management tools.

• Time and expense tracking for projects and employee resources.

• Real-time project reporting and budgeting.

• Hands-on: Setting up a project and tracking resources in NetSuite.

Module 7: E-Commerce Integration with NetSuite

• Setting up an online store and integrating with inventory and sales.

• Managing online orders, customer payments, and product listings.

• Handling multi-channel sales and integrating with third-party platforms (e.g., Shopify, Magento).

• Hands-on: Configuring an e-commerce platform with NetSuite.

Module 8: Human Resources and Payroll Management

• Managing employee data, payroll, and attendance in NetSuite.

• Automating payroll processing, tax calculations, and employee benefits.

• Integration with financial and project management modules.

• Hands-on: Setting up payroll and HR workflows.

Module 9: Customization and Automation in NetSuite

• Customizing forms, fields, and workflows to match business processes.

• Automating routine tasks such as invoicing, order fulfillment, and reporting.

• Utilizing SuiteScript and SuiteFlow for advanced customization.

• Hands-on: Customizing workflows and automating tasks in NetSuite.

Module 10: Business Intelligence and Reporting

• Using NetSuite’s reporting and analytics tools for decision-making.

• Creating custom reports and dashboards for financials, sales, and operations.

• Leveraging key performance indicators (KPIs) and metrics for business insights.

• Hands-on: Generating and customizing business reports in NetSuite.

Module 11: Integration with Third-Party Applications

• Integrating NetSuite with external applications (CRM, payment gateways, marketing tools).

• Using NetSuite’s API for custom integrations and data exchange.

• Hands-on: Configuring NetSuite with third-party applications.

Module 12: Security, Compliance, and Governance in NetSuite

• Managing security roles, user permissions, and audit trails.

• Ensuring data security and compliance with industry regulations (GDPR, SOX, etc.).

• Configuring data backups and disaster recovery processes.

• Hands-on: Setting up security settings and compliance monitoring in NetSuite.

Capstone Project: End-to-End NetSuite ERP Implementation
Participants will complete an end-to-end NetSuite ERP implementation for a mid-sized business scenario, covering financials, CRM, inventory, and project management. This project will demonstrate how to apply course knowledge in a real-world context.

Course Duration:

40 hours of instructor-led or self-paced learning.

Target Audience:

Mid-sized business owners, IT managers, business analysts, and professionals involved in ERP implementation, customization, or business operations.